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NexxtSupport

Rating: 4.2
User Satisfaction: 84%
NexxtSupport is a tool that builds AI chatbots trained on your business data for companies so they can automate support, capture leads, and answer customer questions 24/7.

Overview

NexxtSupport is a no-code AI chatbot platform designed for customer support, sales assistance, and internal knowledge helpdesks. You upload your business content—like documents, website pages, or knowledge base articles—and the platform trains a chatbot that can answer questions using that information.

The bot can then be embedded on your website or connected to messaging platforms. It acts as a virtual support agent that answers customer questions, collects leads, and guides visitors toward products or solutions.

Unlike generic chatbots, NexxtSupport focuses on bots trained on your own company data. That means responses can reflect your actual documentation, policies, and product information rather than generic AI answers.

Customer support teams spend a lot of time answering the same questions repeatedly. NexxtSupport aims to automate those conversations.

Details

Tool Launch / Founded Date

Not publicly disclosed

Best for

SaaS startups E-commerce stores Small support teams Marketing teams handling inbound leads Companies building self-service knowledge bots

Access Type

Freemium SaaS with paid subscription tiers.

Licensing Model

Proprietary platform Users control the training data they upload No public information on model ownership or training reuse policies

Feature

  • Custom AI chatbots trained on your own data such as PDFs, web pages, and documents.
  • Website embed widget to deploy the chatbot in minutes.
  • Multi-language support (50+ languages) for global audiences.
  • Lead generation forms that capture user contact details during conversations.
  • Conversation logs and analytics to analyze performance and improve answers.
  • Brand customization including colors, logos, and tone of voice.
  • Messenger and WhatsApp integrations for customer communication channels.
  • Shopping assistant capability that recommends products and supports upselling.
  • Employee support bots for internal documentation or HR knowledge bases.

Pricing Tables

Hobby
$0 /Month
  • 1 chatbot
  • 25 messges / month
  • 450,000 training characters
  • Full appearance customization
  • Leads collection via custom form
  • Unlimited file and link training
  • See chatbot conversation history
  • Inactive chatbot deletion after 14 days
  • Email Support
Scaler
$19 /Month
  • 2 chatbots
  • 2000 messages / month
  • 15,000,000 training characters / chatbot
  • Full appearance customization
  • Leads collection via custom form
  • Unlimited file and link training
  • Advanced analytics & Conversations insights
Business
$99 /Month
  • 5 chatbots
  • 10,000 messages / month
  • 15,000,000 training characters / chatbot
  • Posibility to transfer characters quota between chatbots
  • Full appearance customization
  • Leads collection via custom form
  • Unlimited file and link training
  • Advanced analytics & Conversations insights
  • Option to remove NexxtSupport branding
  • Priority Support

Analytics

Traffic Analysis

Domain Rating
10
Organic Traffic
387
Majority Users
Netherlands

Visits Over Time

No visit data found.

Traffic Sources

No traffic data found.

Last Update Date: 2026-03-24

FAQ

Can I use NexxtSupport chatbots for customer support?
Yes. The platform is designed primarily for automated support. You train the chatbot using your company’s documentation so it can answer common questions from customers.
Can I train the AI on my own content?
Yes. You can upload documents such as PDFs, Word files, text, and website links to train the chatbot. This helps the bot respond with answers based on your business information.
How many messages can the chatbot handle?
That depends on your plan. The free plan allows only 25 messages per month, while paid plans increase this to 2,000 or 10,000 messages per month.
Can I embed the chatbot on my website?
Yes. NexxtSupport provides a code snippet you can paste into your website to display the chatbot widget.
Does NexxtSupport support multiple languages?
Yes. The platform supports more than 50 languages, allowing businesses to serve customers worldwide.
Does the chatbot collect leads?
Yes. You can configure conversational forms inside the chatbot to capture visitor contact information and export leads.
What do higher plans unlock?
Higher tiers increase the number of chatbots, message limits, and analytics capabilities. They may also allow branding removal and priority support.

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