Chatbase is a web platform for building, training, and deploying AI chatbots (called “AI agents”) that engage with customers and handle support tasks using your company data. You can upload help docs, website content, or Q&A to train an agent to answer questions or take actions.
Customer service and engagement often require 24/7 support and fast responses. Chatbase lets businesses automate responses and interactions without deep technical skills. It’s aimed at simplifying support workflows, reducing operational costs, and improving user experience with conversational AI.
You create an AI agent either via a visual builder or by uploading data. The agent uses large language models with reasoning capabilities to interpret customer queries, fetch answers from your data, take configured actions, and escalate more complex issues to humans. You can deploy these agents on websites, apps, or messaging platforms and use analytics to optimize performance.
