Can I use OpenCart commercially?
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Yes — the software is open-source under GNU GPL, so you can use it to operate commercial online stores. Custom themes and extensions you purchase may have their own license conditions, so check them.
Are there limits on how many products or customers I can have?
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The core software does not impose built-in hard limits on products, categories, customers, etc. However, performance will depend on your hosting environment, server configuration, database optimizations.
Can I customise the design and functionality?
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Yes — you can pick a theme, install modules/extensions, or develop your own. Because you have access to source code, you can modify it (especially self-hosted). But custom work may require developer skills.
What about integrations (payment gateways, shipping, external tools)?
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There’s a large marketplace of modules/extensions for payment gateways, shipping, marketing, analytics. If you use a very niche gateway or service you may need custom development.
Does the company gather my store data or use it to train models / share it?
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As a self-hosted open-source product, your store and data reside on your server (you control it). If you choose their cloud version, you’ll want to review their hosting privacy/terms. The product itself doesn’t appear to be an AI-training platform.
What support options are available?
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There is a free community support forum. Commercial support is available (likely via paid services/extensions) depending on your host or provider. As with open-source, you’re responsible for updates/security if self-hosted.
What’s the top plan (cloud) get me beyond the free/self-hosted version?
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The hosted/cloud plan handles infrastructure (hosting, server management, backups, security) and may include higher server specs, performance, support. If you self-host, you’ll need to manage that yourself
