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TextIt

Rating: 4.4
User Satisfaction: 88%
TextIt is a messaging automation platform that lets teams build SMS and WhatsApp workflows so they can engage users, run campaigns, and automate conversations at scale.

Overview

TextIt is a no-code platform for building automated messaging flows across SMS, WhatsApp, Telegram, and other channels. You design conversations visually—like a flowchart—and TextIt handles sending messages, collecting responses, and routing users through logic-based paths.

It’s widely used in sectors like NGOs, healthcare, education, and customer engagement where SMS is still critical.

If you need to reach people reliably—especially in regions where apps and email aren’t dependable—SMS and WhatsApp still win. TextIt makes it easy to automate those interactions without needing engineers.

You can run surveys, onboarding flows, reminders, or support bots at scale. Teams use it to reduce manual outreach, collect structured data, and keep conversations consistent.

It’s especially valuable for organizations operating in emerging markets or doing high-volume messaging.

Details

Tool Launch / Founded Date

2014-01-01 (approx.)

Best for

NGOs, public health teams, customer support ops, emerging market businesses, developers building messaging workflows

Access Type

Freemium + Usage-based (messages billed separately via providers)

Licensing Model

Proprietary software Full ownership of your messaging data No restrictions on commercial usage of workflows Messaging compliance depends on provider (e.g. Twilio policies)

Feature

  • Visual flow builder for designing automated conversations
  • Multi-channel support (SMS, WhatsApp, Telegram, voice)
  • Conditional logic and branching based on user responses
  • Contact database with segmentation and tagging
  • API and webhook support for external integrations
  • Keyword-triggered automation for inbound messages
  • Built-in survey and data collection capabilities
  • Scales to large messaging volumes (used in national campaigns)
  • Collaboration features for teams managing flows

Pricing Tables

Free Trial
$0
  • 100 Contacts
  • Explore all of TextIt without paying a dime.
  • When you are ready to launch, switch to a paid account.
Monthly
$ 25
  • 1,000 Messaged Contacts
  • Additional messaged contacts $0.01/mo
  • Unlimited Messages
  • 200 Flows
  • 200 Groups
  • 200 Campaigns
  • 10 Channels
  • 10 Integrations
  • 10 User Logins
Custom
Contact Sales
  • 100,000+ Messaged Contacts
  • Huge project? No problem!
  • TextIt is designed for massive scale. If you have special requirements, we'd love to talk to you.

Analytics

Traffic Analysis

Domain Rating
47
Organic Traffic
7.01K
Majority Users
Kenya

Visits Over Time

No visit data found.

Traffic Sources

No traffic data found.

Last Update Date: 2026-04-04

FAQ

Can I use TextIt for WhatsApp and SMS?
Yes. TextIt supports both, but you’ll need to connect a provider like Twilio or another gateway that enables those channels.
Do I pay for messages inside TextIt?
No. TextIt charges for the platform. Messaging costs (SMS/WhatsApp) are billed separately through your provider.
Can I build complex workflows without coding?
Yes. The visual flow builder supports conditions, branching, and API calls. But very complex logic may still require technical understanding.
Does TextIt support surveys and data collection?
Yes. It’s commonly used for structured surveys via SMS or chat, with responses stored and exportable.
Can I integrate it with my backend or CRM?
Yes. TextIt offers APIs and webhooks, so you can sync data with external systems or trigger workflows programmatically.
Who owns the data collected through flows?
You do. TextIt acts as the platform, but your data is stored within your account and can be exported.
Is it suitable for marketing teams?
Partially. It works well for messaging campaigns, but lacks advanced analytics, A/B testing, and UI features found in dedicated marketing automation tools.

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