Capsule CRM is a web-based CRM (customer relationship management) platform built for small to mid-sized businesses. It helps you record and organize your contacts (people & organizations), log interactions (emails, calls, meetings), track sales pipelines or opportunities, and manage simple project boards/tasks — all in one place.
If you’re running a small team (2-20 people) and you find your contacts, leads, tasks and projects scattered across spreadsheets, emails and chat, Capsule gives you a unified view and workflow. That means less time hunting for what happened, fewer slipped deals or missed follow-ups, and better hand-off between sales and delivery. It keeps you focused rather than overwhelmed by full-enterprise complexity.
You sign up (there’s a free tier), import your contacts/organizations, define one or more pipelines (e.g., Lead → Qualified → Proposal → Won) and assign tasks/follow-ups to yourself or others. It integrates with Gmail/Outlook to log emails automatically. Mobile apps let you access on the go. You can customize fields/tags, create basic reports, and add project boards for delivery-tasks when a deal is won. For advanced users there are integrities and APIs.
