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SmartSuite

Rating: 4.6/5
User Satisfaction: 90%
SmartSuite is a tool that centralizes projects, workflows, and team data so teams can track work, automate tasks, and collaborate in a single customizable workspace.

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Overview

SmartSuite is a modern work management platform that combines databases, project tracking, automation, and collaboration into one interface. It competes directly with tools like Airtable, Monday.com, and ClickUp, but aims to be simpler than enterprise PM suites and more structured than lightweight task apps. You build “Solutions” made of customizable tables, views, and workflows.

Teams dealing with scattered spreadsheets, email threads, and siloed tools can consolidate everything here. It helps operations, marketing, product, HR, and PM teams standardize processes, manage tasks end-to-end, and remove manual busywork. You reduce context-switching and get a unified source of truth for projects, assets, and team activity.

You create Solutions (workspaces) containing Records (structured data) organized in tables. You can choose from hundreds of templates or build your own with fields, views, and automations. Users can collaborate through comments, notifications, file attachments, and dashboards.

Automations support triggers like record updates, time events, or form submissions—then run actions such as sending messages, updating fields, or calling external services. Integrations include Slack, Gmail, Microsoft tools, HubSpot, and more through native connectors and Zapier/Make.

  • Free plan has limited record counts and automation runs.
  • Some advanced reporting, permissions, and integrations are gated behind paid tiers.
  • No full traditional Gantt + resource management combo at the depth of a pure PM tool like TeamGantt.
  • Mobile experience is solid but not as feature-rich as desktop.

Details

Tool Launch / Founded Date

2020-01-01

Best for

SMB teams, agencies, operations leaders, marketing teams, product teams, remote-first companies

Access Type

Freemium with paid subscriptions

Licensing Model

Proprietary SaaS; users retain rights to their data; standard commercial use of workspace content

Feature

  • Flexible no-code database with customizable tables and fields
  • Multiple views: Kanban, Gantt, Calendar, Grid, Card, Timeline, Map
  • Workflow automation with triggers and actions
  • Form builder for data intake and lead capture
  • Dashboards with charts, metrics, and real-time reporting
  • Built-in collaboration: comments, mentions, activity tracking
  • Role-based permissions and granular access control
  • Large template library for CRM, HR, marketing, operations, finance
  • Integrations via native connectors, Zapier, Make, and API
  • File storage and document management within records

Pricing Tables

Free
$0
  • Up to 3 users
  • 3 Solutions
  • 1,000 records
  • Basic fields & views
  • Limited automations
Team
$10/user/month (billed annually)
  • Unlimited Solutions
  • 50,000 records
  • Expanded views & permissions
  • 5,000 automation actions/month
  • Forms + dashboards
  • Priority support
Professional
$25/user/month (billed annually)
  • 100,000 records
  • Advanced permissions
  • 25,000 automation actions/month
  • Reporting & advanced widgets
  • Enhanced integrations
  • Admin controls

Analytics

Traffic Analysis

Domain Rating
72
Organic Traffic
5.5K
Majority Users
United States

Visits Over Time

No visit data found.

Traffic Sources

No traffic data found.

Last Update Date: 2025-12-04

FAQ

Is SmartSuite good for project management? ▼
Yes. It offers views like Gantt, Kanban, and timelines, plus dashboards and automations. It’s strong for multi-team operational projects, though not as specialized in resource management as dedicated PM tools.
Can I use SmartSuite as a CRM? ▼
Yes. You can build a custom CRM or use templates. It supports pipelines, automations, forms, and reporting. It won’t replace a deep sales platform like HubSpot, but works well for SMB sales teams.
Does SmartSuite have automations? ▼
Yes. You can trigger actions based on record changes, schedules, or form submissions. Higher plans increase monthly automation limits.
Does SmartSuite integrate with other tools? ▼
It integrates with Slack, Gmail, Google Drive, Microsoft 365, HubSpot, Zoom, and more. Zapier and Make add broader connectivity. API access is also available.
Is my data private? ▼
SmartSuite states that user data remains private and controlled by the customer. There’s no public claim that customer data trains ML models.
Does SmartSuite support guest users or permissions? ▼
Yes. You can set granular access levels down to fields and views. Advanced permissions require paid plans.
What do higher-tier plans add? ▼
More automations, larger record limits, advanced permissions, deeper integrations, and admin controls.

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