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Viber

Rating: 4.2
User Satisfaction: 84.5%
Viber is a messaging and calling app that lets individuals and businesses communicate through encrypted chats, VoIP calls, and broadcast tools across devices.

Alternative To

Overview

Viber is a cross-platform messaging and voice calling app used for private chats, group conversations, file sharing, and HD audio/video calls. It works on iOS, Android, Windows, macOS, and Linux. Alongside personal use, Viber offers business messaging, chatbots, and promotional broadcasting tools.

If you want a secure, free-to-use messaging app that works globally without tying everything to your phone number’s ecosystem, Viber offers a solid alternative. Users get encrypted chats, cheap international calling, and strong group messaging features. For businesses, it’s a channel for customer outreach, transactional messaging, and automated support.

Viber uses phone numbers as identifiers but operates over the internet (Wi-Fi or mobile data). Chats and one-to-one calls use end-to-end encryption by default. Businesses can send transactional updates, promote campaigns, or build chatbots via Viber’s Business Messages and Bot API.

Details

Tool Launch / Founded Date

2010-12-01 (approx.)

Best for

Individuals, small teams, support teams, businesses needing customer messaging channels

Access Type

Free app; paid services for business messaging and international Viber Out calls

Licensing Model

Proprietary; users retain rights to shared content; messages encrypted for private use

Feature

  • End-to-end encrypted private chats
  • Free HD voice and video calls
  • Group chats and group calls
  • Viber Communities for large public groups
  • Viber Out for low-cost international calling
  • Business Messages for customer notifications and promotions
  • Chatbots and automation via Viber Bot API
  • Sticker packs and multimedia sharing
  • Cross-device sync across mobile and desktop
  • Hidden chats and message self-destruct options

Pricing Tables

Viber Out
$5 monthly
  • Low-cost international calling to phone numbers
  • Monthly subscription or pay-as-you-go options
  • Rates differ by country
  • No contract; cancel anytime
Business Messages
Custom pricing
  • Transactional and promotional messaging
  • API integration
  • Per-message rates via authorized Viber partners
  • Suitable for support teams, banks, logistics, retail
Chatbot / Bot API
Free access
  • Build custom bots for support or automation
  • Requires business messaging plan for outbound messages
  • No fixed monthly license

Analytics

Traffic Analysis

Domain Rating
82
Organic Traffic
1311240
Majority Users
United States

Visits Over Time

No visit data found.

Traffic Sources

No traffic data found.

Last Update Date: 2025-12-04

FAQ

Is Viber really end-to-end encrypted?
Yes, private 1:1 chats and calls are encrypted by default. Group chats use secure encryption, though business messages are not E2E since they involve external systems.
Can I use Viber commercially?
Yes. Businesses use Viber for transactional notifications, customer support, promotions, and bot-driven automation.
Does Viber store my messages?
Messages are stored only on your devices. Backups go to Google Drive or iCloud if you enable them.
How many people can I have in a group?
Group chats support large member counts; group calls have smaller capacity limits (varies by platform).
Does Viber integrate with CRMs or help desks?
Yes, through partner integrations and the Business Messages API.
Can I build a chatbot?
Yes. The Viber Bot API allows automated flows, menus, and messaging—good for support and FAQs.
What do I get on business plans that the free app doesn’t include?
You get official business messaging channels, broadcast campaigns, analytics, verified business profiles, and API access.

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