Can I use Todoist commercially / for work?
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Yes. You own the tasks you create. The paid Business plan is explicitly designed for team/work use, with additional permissions and collaboration controls.
How many tasks/projects can I create?
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On the free plan your limits are lower (e.g., 5 active projects). Upgrading to Pro increases limits (e.g., 300 projects) and in Business even more.
Can I customize how tasks are shown, filter them, edit them?
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Yes. Todoist supports labels, filters, custom views (Today, Upcoming, custom filters). In paid tiers you get more filter views and higher limits.
Does Todoist integrate with other tools/workflows?
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Yes. It integrates with email systems, calendars, browser extensions, mobile apps and more. You can turn emails into tasks, sync with calendars, etc.
Does the company train on my data / use it for model training?
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Their public messaging emphasizes independence and your data ownership, but it does not appear they highlight detailed model-training usage openly. If you have high compliance needs you may want to check their policy or contact them directly.
What support do I get?
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There is a help centre/knowledge base. Paid users likely get better support than free tier users. Some user feedback suggests free-tier support may not be as fast.
If I pay for the Pro/Business plan what do I get that free doesn’t include?
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Upgraded limits (projects, filter views), additional features like task durations, calendar layout, auto backups, AI assistant, team workspace & collaboration features.